Generations Family Health Center

  • Patient Account Representative (BH)

    Job Location US-CT-Willimantic
    Posted Date 1 week ago(7/9/2018 4:58 PM)
  • Overview

    Generations Family Health Center, Inc. is a regional community health center covering a thirty seven town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich and Putnam.  Our dedicated staff provides a full range of preventative and primary care medical services to all ages including health maintenance of chronic diseases, 24 hour on call, hospitalization coverage and patient case management, as well as complete behavioral health and dental services at our Willimantic and Putnam sites and through our School Based Health Center and ACROSS THE SMILES mobile dental program operating in the Northeast and Windham service area.


    Location: Willimantic, CT (Full-time, BH Dept)


    Under the direction of a designated supervisor/manager, the Patient Account Representative is responsible for back office patient revenue cycle transactions. Back office functions include receiving and recording insurance payments for services rendered, assuring all services rendered are billed appropriately. Performing collection activities and adjusting delinquent accounts according to agency policy and procedures; may assist in grant, financial, and productivity reporting and financial analysis.


    High School Diploma or equivalency; two (2) years of experience in primary health care, oral health or behavioral health setting, and knowledge of insurance plans and managed care plans. Coding certificate or training preferred. Knowledge of medical and/or dental terminology. Familiarity with practice management and electronic health records systems, spreadsheet and word processing software packages preferred. Understanding of current industry billing rules, practices and guidelines such as ICD-10, CPT, HCPC, CDT coding, HIPAA regulations and credentialing desirable.  Excellent skills related to organizing and managing daily work tasks. Strong mathematical and analytical skills.  Strong attention to detail. Strong verbal and written communication skills. Strong customer service skills


    Generations offers a competitive houlry rate and benefits package including medical, dental, and vision insurance, a tax sheltered annuity, group life insurance, disability insurance, paid sick time, paid vacation and 9 paid holidays.


     Pay rate: $13.50/hr


    Interested applicants should submit a resume online for consideration.



    Closing Date: Candidate screening will begin immediately until filled.

    Generations Family Health Center is an equal opportunity employer committed to workforce diversity.  



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