Patient Account Representative (TEMPORARY)
Generations Family Health Center, Inc. is a regional community health center covering a 33 town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich and Putnam. Our dedicated staff provides a full range of preventative and primary care medical services to all ages including health maintenance of chronic diseases, 24 hour on call, hospitalization coverage and patient case management, as well as complete behavioral health and dental services at our Willimantic and Putnam sites and through our School Based Health Center and ACROSS THE SMILES, a mobile dental program operating in the Northeast and Windham service area.
Location: Danielson, CT
Under the direction of a designated supervisor/manager, the Patient Account Representative is responsible for determining patient’s ability to pay and arranging patient payment agreements and troubleshooting patient billing issues according to agency policy and procedure.
High School Diploma or equivalency; two (2) years of experience in primary health care setting, and knowledge of insurance plans and managed care plans. Knowledge of medical terminology; knowledge of terminal digit file system. Basic typing, computer and keyboarding skills are essential. Familiarity with practice management software, spreadsheet and word processing software packages preferred. Understanding of current industry billing rules, practices, and guidelines such as ICD-9/10, CPT coding, HIPPAA regulations, and credentialing desirable. Excellent skills related to organizing and managing daily work tasks. Strong mathematical and analytical skills. Strong attention to detail. Strong verbal and written communication skills. Strong customer service skills.
Pay Rate: $13.50/hour
Closing Date: Candidate screening will begin immediately until filled.